Independent study--E business

Electronic data interchange called EDI which uses standard format to share information through computer to computer. Most of the information are business document and form. Moreover, companies using EDI for their trading partners. From this, businesses gain the ability to track status and measure performance throughout the entire process. For example, the following are the benefits of using EDI instead of traditional paper on PO (purchase order).
1. The process takes seconds or minutes instead of days
2. The PO goes from the buyer’s computer through a network to the vendor’s computer with no human intervention at all. Eliminate data entry error.
3. The buyer receives rapid confirmation of PO receipt.
Cost saving on using EDI include: human handling costs, supplies and storage costs.
Reduction of inventory costs through shortening order processing and delivery cycles, and generally lowering inventory levels. As goods can be delivered more quickly.
If a company can receive an electronic invoice in a timely manner, the buyer can take advantage of discount terms, effectively paying less for the product. The seller, in turn, can receive payments sooner, improving its cash position and allowing it to pay less for its supplies by taking advantage of discount terms.
Therefore, using EDI brings many benefits to the companies. Especially on purchasing products from distributors. The immediately discounts will show on electronic mail and the buyers can report the best prices to customers. This may create more business for the companies and gain more profits.

Independent study--E business successful cases

Let's take a look at some of the top e-businesses in the field today: eBay, Yahoo, Dell and Amazon. eBay revenues doubling in the past one year. It has transformed sales into highly evolved e-marketplaces. The buyers and sellers are allowed to post their comments online. The transactions are secure, easy,trustworthy and reliable. For bidding, certain high quality goods can be sold at prices fixed by the seller. Also eBay offers professional services for all kinds of business needs. For instance, global reach makes its easy for a buyer in Taiwan to bid and buy a product from a seller in London while the regional sites in North America are able to offer hard-to-ship merchandise. Person-to-person trading has established the company on a secure B2B and B2C platform. Other companies like Yahoo! has been quick to catch on and incorporate auctions into its site. Priceline.com, a site that offers airline tickets on discount has begun experimenting quite successfully with this business model.
Amazon care their customers, tracks their tastes and uses this information to create a unique customer experience. This e-tailer relationships such as customer service, successful online advertising and special discounted offers made Amazon and books provide the most brilliant technology use today.
Dell. Com has a very successful business strategy which is allow customers to have their own custom design computers. This direct contact with consumers gived Dell a competitive advantage. About 15 percent of total revenue is consumer business and the rest is B2B. Moreover, Dell has no central warehouse facility but instead ships to customers directly from its manufacturing plants. Based on customer location, a shipment may originate from a Dell plant in Ireland, China, Brazil, Malaysia, Texas or Tennessee.
The "operating system" of the net and a site for evolving search engines, free news and information services, online ads, banner ads, sports and news, video and audio, clubs and auction stores has become the most popular directory in the web. Online advertising was the main revenue for Yahoo!, but they didn't really check on what kind of ads worked online. Immediate success stopped them from e business.
So, what we have seen is that a combination of strategies, smart thinking, brilliant business plans, innovation, and promotion ideas are an integral part of any e-success. In the near future, people will use more online services. As a result, competition in cyberspace may become even intense in the future and therefore the right business plan is what will eventually ensure long-term success.

Independent study--E business CRM system

E commerce and e-business have increasingly become a necessary component of business strategy . It is associated of buying and selling through the Internet. The best example is the computer company I worked for. This company is a small size company which has 12 employees in America, 12 employees in China and Taiwan. America base is focus on purchasing and shipping products. In china and Taiwan are more focus on sales. Sales team will find customers or the customers are from everywhere who visit the web and order computer products by phone or email. In America, the purchasing team will search and purchase the products from online or local distributors and get the best prices to sell to the customers. There is no inventory for this company. During the whole process, it all depends on the CRM system which is called "customers relationship management"--it is the communication notes between sales team and purchase team that show when the customers ready to purchase and make payments. Therefore, the company will start to process the orders and ship to customers. The advantage of CRM is the company collect sales and customers important information in order to predict the industry trend, economic environment and market strategy. In CRM system, we collect customers frequent ordered items and most wanted items and integrated to the database. Finally, through these collect information, we can analyze and statistic to increase sales. This online business really reduce rent, labor and other expenses. The benefits are low risk and high profit.