Thursday, February 23, 2012

Independent study--E business

Between 2000 to 2003, dot- com bubbled. In 2008, all around the world had been through economic recession, however e commerce had Less affected like Amazon.com, eBay, and Yahoo are still providing many new products and services. The first wave of e commerce had happened in America and most of the contents were in English. However, the second wave has focused on international vision which will provide more languages services in business processes. Followed by computers have been used universally just like using celler phones, E commerce has grown and continue grown in the second wave. E business is purchasing things from www. E commerce includes more activities such as by using company internal business process to integrate purchase, sale, and other activities. Business process includes many activities--checking products, packing, shipping, paper work, and delivery to customers. For instance, IBM has transformed business process by using Internet technology which include www, wireless and Internet. There are five types of E commerce: 1. B2C in the first wave, most of the consumers used dial connection to Internet for business activities, in the second wave , use wireless which is faster and more efficiency. 2. B2B such as Intel uses e commerce to sell products to other distributors. About 98% orders are through Internet., 3. other organizations, government or companies transaction activities, 4. C2C and 5. B2G. In e commerce EDI is important cause this data interchange has formatted forms to send all the paper works through electronic devices. Such as GE, Sears and WalMart have used EDI.
E commerce strength includes increase sales, reduce cost and benefit on bring some potential customers, flexible for customers 24 hours for shopping. For example, Intuit's TurboTax provide online purchase for customers , Cisco has used 99% online purchase and sale. E commerce weakness includes fresh products like vegetables or fruits are hard to sale online, luxury jewelry can't provide services for distance customers.
In the second wave , Online advertising such as job searching web increasing in recent years. For example, Google has focused on customers interests products or services for specific advertising. Also, Apple iTunes music, movie and other products have published through Internet. M-commerce the mobile is becoming trendy.

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